State Farm® Insurance Agent Ann J Haviland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Duffin
June 27, 2025
5
out of
5
rating by Michael Duffin
"Rachel did an outstanding job with switching to State Farm. She was able to answer all of my questions with clarity and was very nice and made you feel at ease. She is an asset to State Farm and I will be sure to recommend her to my friends. Thank you again Rachel!"
We responded:
"Michael, thank you so much for your kind words! We're thrilled to hear that Rachel provided you with excellent service and made the switching process smooth and comfortable. We truly appreciate your recommendation and are glad to have Rachel as part of our team. If you ever need anything else, please don't hesitate to reach out!"
John Dunham
June 19, 2025
5
out of
5
rating by John Dunham
"I’ve had frustrating experiences with State Farm in the past—rate hikes and poor communication were the norm. But ever since Rachel Dalessandro became my agent, everything changed. Rachel goes above and beyond to make sure I have the best coverage at the best price. She’s incredibly helpful, always explains things clearly, and truly treats you like family. I’m so glad she’s with State Farm now—she’s the reason I came back, and the reason I’m staying."
We responded:
"John, thank you for taking the time to share your experience! We're thrilled to hear that Rachel Dalessandro has made such a positive impact on your insurance journey. It's wonderful to know that her dedication and clear communication have restored your trust in State Farm. We appreciate your loyalty and are committed to providing you with the best service possible. If you ever have any questions or need assistance, don’t hesitate to reach out. Your satisfaction is our top priority!"
Ali H
June 11, 2025
5
out of
5
rating by Ali H
"Very informative when you have questions and fast responses through email and call backs!!"
We responded:
"Ali, thank you so much for your kind words! We're thrilled to hear that you found our responses informative and prompt. Providing excellent service is our top priority, and we’re glad we could assist you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Albert Ramirez
May 31, 2025
5
out of
5
rating by Albert Ramirez
"I have been with this branch going on three years now and they are very professional! The willingness to reach out and assist in anyway possible, always going above and beyond. They’re transparent and lovely. Highly recommend."
We responded:
"Albert, thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you have been with our branch for nearly three years and that you appreciate our professionalism and dedication to assisting you. Your support and recommendation mean the world to us. We look forward to continuing to provide you with the best service possible. If there’s anything else we can do for you, please don’t hesitate to reach out! "
Alejandro Ayala
May 27, 2025
5
out of
5
rating by Alejandro Ayala
"Binita was very helpful and made things really quick and easy"
We responded:
"Alejandro, thank you so much for your kind words! We're thrilled to hear that Binita was able to assist you efficiently. Our team strives to provide excellent service, and your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out!"
Christine Silenok
May 23, 2025
5
out of
5
rating by Christine Silenok
"I can be a pain in the butt but the staff at state farm at this location are simple the best they are there for you to answer anything,give quotes very helpful ,especially Sherri ,there like my family love them guys every single one of them are the best"
We responded:
"Christine, thank you so much for your kind words! We're thrilled to hear that you feel like part of our family here at State Farm. Our entire team work hard to provide the best service possible, and it’s wonderful to know that their efforts have made such a positive impact on your experience. If you ever need anything else, don’t hesitate to reach out. We’re always here for you!"
Ajaykumar Patel
May 16, 2025
5
out of
5
rating by Ajaykumar Patel
"Long time client since 2004 Ann’s office has always been very helpful with all my insurance. I see Vicki and she help me with my family’s life insurance and making sure my home and auto are covered nicely too. The all girls in the office are so helpful."
We responded:
"Ajaykumar, thank you so much for your kind words! We truly appreciate your loyalty since 2004 and are thrilled to hear that Vicki and the rest of our team have been able to assist you with your insurance needs. Your satisfaction is our top priority, and it’s wonderful to know that you feel well taken care of. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to serve you and your family for many more years to come!"
Joel
May 12, 2025
4
out of
5
rating by Joel
"Walked in and got paperwork for insurance in under a half hour. Rachel was super helpful ."
We responded:
"Joel, thank you for your wonderful review! We're so glad to hear that you had a quick experience and that Rachel was able to assist you effectively. We appreciate your feedback and look forward to helping you again in the future!"
Soldier 76!
May 7, 2025
5
out of
5
rating by Soldier 76!
"Vicki G Carros was super helpful in acquiring my insurance policy for the first time. Amazing educational and life experience tips."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Vicki was able to help you navigate the process of acquiring your insurance policy. It's great to know that you found her tips valuable. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Welcome aboard!"
Frank K
May 6, 2025
5
out of
5
rating by Frank K
"All my questions are answered promptly and there is just great customer service whenever I need anything done to my policy!"
We responded:
"Frank, thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer service. We're always here to help and ensure that all your questions are answered promptly. If you need anything else or have more questions in the future, don't hesitate to reach out!"
Angela Kane
May 1, 2025
5
out of
5
rating by Angela Kane
"This office is by far the best of the best! Vicki and Ann are a pleasure to work with. They helped me with multiple policies and making sure I was making the best decisions for my needs. Highly recommend to everyone! Thank you Ann and the rest of the team you are all fantastic!"
We responded:
"Angela, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Vicki, Ann, and the rest of our team. Your satisfaction is our top priority, and we're glad we could help you find the right policies for your needs. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Lisa Colibraro
April 30, 2025
5
out of
5
rating by Lisa Colibraro
"Let me start by saying I have been with State Farm for over 20yrs and let me tell you Ann is the most amazing and knowledgeable agent there is!!! Unfortunately I was hit back in September by someone who had the very lowest coverage that was legal in PA. The whole ordeal would have been an absolute nightmare if not for her. Everytime I hit a road block or issue with claims all I had to do was call Ann and within 24-48hrs issues were resolved. She cares about her customers and goes above and beyond for them to make sure they’re happy. She will always make sure you are taken care of no matter what obstacles she incurs. She will not rest until you’re satisfied. I’ve never felt like an agent has cared before but she truly does care for her customers and goes to the end of the earth to make sure they’re satisfied. If you’re shopping around for insurance I highly recommend Ann’s agency you will not be disappointed!!"
We responded:
"Lisa-thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Ann and her dedication to providing exceptional service. It’s clear that she truly goes above and beyond for her clients, and we’re so glad she was able to assist you during such a challenging time. Your recommendation means a lot to us, and we appreciate your loyalty to State Farm over the years. If you ever need anything else, don’t hesitate to reach out. Thank you again for your kind words!"
Sarah
April 22, 2025
5
out of
5
rating by Sarah
"I had the pleasure to work with Rachel. She was very responsive, easy to work with & helped my family & I save loads on our automobile & renters insurance needs. Highly recommend working with her!!"
We responded:
"Sarah, Thank you so much for your kind words! We're thrilled to hear that Rachel was able to assist you and your family with your insurance needs. Providing excellent service and helping our clients save is our top priority. We appreciate your recommendation and look forward to working with you again in the future!"
