
State Farm® Insurance Agent Ann J Haviland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gregory Shields
June 3, 2025
"Ann Haviland's office made it easy to find a new auto and home owners insurance carrier for the first time in over 20 years. They also had the lowest premiums, and their staff is always responsive and knowledgeable."
"Gregory, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that we could assist you in finding new auto and homeowners insurance after so many years. Our team strives to provide the best service and support, and it’s wonderful to know that you found our staff responsive and knowledgeable. We take pride in offering competitive premiums and ensuring our clients feel confident in their choices. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Albert Ramirez
May 31, 2025
"I have been with this branch going on three years now and they are very professional! The willingness to reach out and assist in anyway possible, always going above and beyond. They’re transparent and lovely. Highly recommend."
"Albert, thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you have been with our branch for nearly three years and that you appreciate our professionalism and dedication to assisting you. Your support and recommendation mean the world to us. We look forward to continuing to provide you with the best service possible. If there’s anything else we can do for you, please don’t hesitate to reach out! "
Bruce Christensen
May 30, 2025
"I've been with Ann's office for 6 years now, everyone is always so helpful and always so happy to help me with all my insurance needs. Carmel always goes above and beyond for me! Great customer service!"
"Bruce, thank you so much for your kind words! We truly appreciate your loyalty over the past six years. It’s wonderful to hear that Carmel and our team have been able to assist you with your insurance needs. Providing great customer service is our priority, and your feedback motivates us to keep going. If you ever need anything else, don’t hesitate to reach out!"
Alejandro Ayala
May 27, 2025
"Binita was very helpful and made things really quick and easy"
"Alejandro, thank you so much for your kind words! We're thrilled to hear that Binita was able to assist you efficiently. Our team strives to provide excellent service, and your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out!"
Robert Carter
May 24, 2025
"Amazing crew. Very helpful!"
"Robert, thank you for your positive feedback! We're delighted to hear that you had a great experience with our team. We strive to provide helpful and friendly service to all our clients. If you need any assistance in the future, please don't hesitate to reach out!"
Christine Silenok
May 23, 2025
"I can be a pain in the butt but the staff at state farm at this location are simple the best they are there for you to answer anything,give quotes very helpful ,especially Sherri ,there like my family love them guys every single one of them are the best"
"Christine, thank you so much for your kind words! We're thrilled to hear that you feel like part of our family here at State Farm. Our entire team work hard to provide the best service possible, and it’s wonderful to know that their efforts have made such a positive impact on your experience. If you ever need anything else, don’t hesitate to reach out. We’re always here for you!"
Marc Haley
May 22, 2025
"Great customer service. Definitely, willing to work with you in a jam.Couldn't ask for a better agent"
"Marc, thank you for your kind words! We’re delighted to hear that you had a great experience with our team. Providing excellent customer service and being there for our clients, especially in challenging situations, is our top priority. We're glad to know that you feel supported and appreciated. If you need anything else or have any questions in the future, don’t hesitate to reach out. Thank you for choosing us as your insurance provider!"
Ajaykumar Patel
May 16, 2025
"Long time client since 2004 Ann’s office has always been very helpful with all my insurance. I see Vicki and she help me with my family’s life insurance and making sure my home and auto are covered nicely too. The all girls in the office are so helpful."
"Ajaykumar, thank you so much for your kind words! We truly appreciate your loyalty since 2004 and are thrilled to hear that Vicki and the rest of our team have been able to assist you with your insurance needs. Your satisfaction is our top priority, and it’s wonderful to know that you feel well taken care of. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to serve you and your family for many more years to come!"
michael jones
May 15, 2025
"I spoke with Rachel Dalessandro when I called with questions to get my newly licensed 16 year old son car insurance. She was extremely helpful and got me the policy that I needed and the best price as well. I appreciate all the help and soon I will be switching the rest of my polices for vehicle,home, and business over to state farm. Rachel thank you and you gained a customer for life."
"Michael, thank you so much for your kind words! We're thrilled to hear about your positive experience with Rachel. She truly goes above and beyond for our clients, and we're glad she could help you find the right car insurance for your son. We're excited to welcome you as a customer for life and look forward to assisting you with your other policies soon. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing State Farm!"
Joel
May 12, 2025
"Walked in and got paperwork for insurance in under a half hour. Rachel was super helpful ."
"Joel, thank you for your wonderful review! We're so glad to hear that you had a quick experience and that Rachel was able to assist you effectively. We appreciate your feedback and look forward to helping you again in the future!"
Gary Ruffin
May 7, 2025
"I have been insured with state farm for over 20 years. Prior to that I had other insurance companies but not of them could compare with the service and customer service that they provide. The agent Vicki Carros that works there is real professional and knows the business very well. My hat goes off to her. Keep up the good work."
"Gary, thank you so much for your long-standing loyalty and for taking the time to share your experience! We’re delighted to hear that you’ve consistently received exceptional service from State Farm and that Vicki has made such a positive impact on your experience. We’ll be sure to pass along your kind words to her. Your support means a lot to us, and we're here to help with any of your insurance needs in the future. Thank you again!"
Soldier 76!
May 7, 2025
"Vicki G Carros was super helpful in acquiring my insurance policy for the first time. Amazing educational and life experience tips."
"Thank you for your wonderful review! We're so glad to hear that Vicki was able to help you navigate the process of acquiring your insurance policy. It's great to know that you found her tips valuable. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Welcome aboard!"
Frank K
May 6, 2025
"All my questions are answered promptly and there is just great customer service whenever I need anything done to my policy!"
"Frank, thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer service. We're always here to help and ensure that all your questions are answered promptly. If you need anything else or have more questions in the future, don't hesitate to reach out!"
Widline Michel
May 2, 2025
"Had a great interaction with Ann. I had to change states for my insurance and she made the process seamless and had it all done in under 30 minutes. She answered all my questions. She’s very personable and thorough. It is a pleasure to work with her."
"Widline, thank you so much for your wonderful review! We're thrilled to hear that Ann made your insurance transition smooth and efficient. Her dedication to providing thorough and personable service is truly appreciated, and we’re glad she was able to address all your questions. We look forward to continuing to assist you in the future!"
Angela Kane
May 1, 2025
"This office is by far the best of the best! Vicki and Ann are a pleasure to work with. They helped me with multiple policies and making sure I was making the best decisions for my needs. Highly recommend to everyone! Thank you Ann and the rest of the team you are all fantastic!"
"Angela, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Vicki, Ann, and the rest of our team. Your satisfaction is our top priority, and we're glad we could help you find the right policies for your needs. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Susan G
April 30, 2025
"Worked with Vicki Carros who was excellent. She’s was extremely knowledgeable, helpful, patient & went above and beyond in creating our new policy. She also did not apply pressure and gave us time to think things through about which options apply best for us. And she has a great personality."
"Susan-thank you for sharing your fantastic experience with Vicki! We’re delighted to hear that she provided you with such knowledgeable and patient service while helping you create your new policy. It’s great to know that she took the time to ensure you understood your options without any pressure, all while maintaining a positive and friendly demeanor. We will be sure to pass along your kind words to her! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback!"
Lisa Colibraro
April 30, 2025
"Let me start by saying I have been with State Farm for over 20yrs and let me tell you Ann is the most amazing and knowledgeable agent there is!!! Unfortunately I was hit back in September by someone who had the very lowest coverage that was legal in PA. The whole ordeal would have been an absolute nightmare if not for her. Everytime I hit a road block or issue with claims all I had to do was call Ann and within 24-48hrs issues were resolved. She cares about her customers and goes above and beyond for them to make sure they’re happy. She will always make sure you are taken care of no matter what obstacles she incurs. She will not rest until you’re satisfied. I’ve never felt like an agent has cared before but she truly does care for her customers and goes to the end of the earth to make sure they’re satisfied. If you’re shopping around for insurance I highly recommend Ann’s agency you will not be disappointed!!"
"Lisa-thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Ann and her dedication to providing exceptional service. It’s clear that she truly goes above and beyond for her clients, and we’re so glad she was able to assist you during such a challenging time. Your recommendation means a lot to us, and we appreciate your loyalty to State Farm over the years. If you ever need anything else, don’t hesitate to reach out. Thank you again for your kind words!"
kpomykala1
April 29, 2025
"I wish I could get more stars. Rachel was uhflippinmazing. She pulled me away from the devil we will call my old insurance company (whom i had been with for 20 years and treated me like poo poo). She guided me to the light that is State Farm. She is very knowledgeable, kind, excellent with communicating and explaining things to a layman like myself. I cannot say enough good things about my experience. I 12/10 recommend Rachel gets a raise and a possible shot at CEO or CFO, I will be okay with either."
"Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with Rachel. She truly goes above and beyond for her clients, and it’s wonderful to know that she was able to guide you to a solution that works for you. Your kind words and recommendation mean the world to us. We will definitely pass along your feedback to Rachel—she deserves all the recognition for her hard work! If you ever need anything else, please don't hesitate to reach out."
Sarah
April 22, 2025
"I had the pleasure to work with Rachel. She was very responsive, easy to work with & helped my family & I save loads on our automobile & renters insurance needs. Highly recommend working with her!!"
"Sarah, Thank you so much for your kind words! We're thrilled to hear that Rachel was able to assist you and your family with your insurance needs. Providing excellent service and helping our clients save is our top priority. We appreciate your recommendation and look forward to working with you again in the future!"
Steve Webb
April 9, 2025
"Great service. Very helpful and informative!"
"Steve, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team is dedicated to providing helpful and informative support, and your feedback motivates us to keep up the good work. If you have any more questions or need assistance in the future, don't hesitate to reach out!"
Nita Patel
April 8, 2025
"Binita has been awesome help I have traded the car and was so nervous and she made me feel so relived and took care of the whole process and explain everything In detail."
"Nita, thank you so much for your kind words! We're thrilled to hear that Binita was able to help you feel at ease during your car trade-in process. It's great to know that she provided detailed explanations and took care of everything for you. We appreciate your feedback and look forward to assisting you again in the future!"
Zankar Parekh
April 8, 2025
"Very nice and warmth help form Binta..lole her helping nature and giving all the information with happy face"
"Zankar, thank you so much for your kind words! We’re thrilled to hear that Binta provided you with such warm and helpful service. She truly embodies our commitment to customer care, and we’ll be sure to pass along your compliments. We appreciate your feedback and look forward to serving you again!"
Nikunj Patel
April 7, 2025
"Superb fast and speedy service, very professional and knowledgeable. I highly recommend them. I have been with them from last 8 years."
"Nikunj, thank you for your positive feedback! We're delighted to hear that you received superb service from our team and that they were professional and knowledgeable in assisting you. Recommendations like yours mean a lot to us, and we appreciate your trust in our services. If you ever need further assistance or have any questions, feel free to reach out. We're here to help. Thank you for recommending us!"
Hipul Rao
April 5, 2025
"It has been both a privilege and an honor to have all my insurance needs taken care of by such a wonderful agent and family friend, Ann Haviland. Her professionalism, care, and attention to detail have always given me peace of mind. I highly recommend Ann and her office to all my family and friends for their insurance and financial needs. You’re in great hands!"
"Hipul, thank you so much for your heartfelt review! We're thrilled to hear about your positive experience with Ann Haviland. Her dedication to providing exceptional service truly makes a difference, and we're glad you feel that peace of mind with your insurance needs. Your recommendation means the world to us! If you or your family and friends need anything in the future, don’t hesitate to reach out. You're always in great hands with Ann!"
Andrea Ryan
April 1, 2025
"Vicki was very patient with me in explaining the policys in detail and answering all of my questions. I'm so glad she was referred to me by a friend who is also very pleased."
"Andrea, thank you so much for your kind words! We're thrilled to hear that Vicki was able to provide you with the information and support you needed. It's always great to know that our team is making a positive impact. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your trust and look forward to serving you again!"