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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bo Shykory

October 2, 2024

5  out of  5
rating by Bo Shykory
"If you want to talk to good, knowledgeable, agent it's Vicki. She is the best and does a great job. I had different companies/agents in the past. She will recommend the best insurance what can feet for you. Vicki, as always thank you!!!"
We responded:
"Bo, thank you so much for your kind words and for recognizing Vicki's exceptional service! We’re thrilled to hear that she provided you with knowledgeable and personalized recommendations for your insurance needs. Vicki truly goes above and beyond for her clients. We appreciate your trust in us, and if you have any more questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Ann Haviland State Farm!"
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RUBINA AKTER

September 6, 2024

5  out of  5
rating by RUBINA AKTER
"Very helpful office, Vicki helped very good with our insurance. Recommend to all friends and family. Go see them."
We responded:
"Rubina, thank you for your fantastic review! We’re thrilled to hear that Vicki and our team were very helpful with your insurance needs. Your recommendation to friends and family means so much to us! We appreciate your support and look forward to assisting you and your loved ones in the future. If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing Ann Haviland State Farm!"
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Lyvonne Webb

September 6, 2024

5  out of  5
rating by Lyvonne Webb
"Extremely friendly and knowledgeable. Comfortable atmosphere."
We responded:
"Lyvonne, thank you for your kind words! We're so glad to hear that you found our team to be extremely friendly and knowledgeable, and that you felt comfortable during your experience. Creating a welcoming atmosphere for our clients is very important to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback!"
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Hiral Doshi

September 6, 2024

5  out of  5
rating by Hiral Doshi
"An outstanding professional. Thorough and expert in its execution. Incredibly understanding, patient, and helpful in guiding you. Moreover, providing the best quote in the market !"
We responded:
"Hiral, thank you for your fantastic review! We’re thrilled to hear that you experienced professionalism from our team. We strive to offer expert assistance while being understanding and patient, and it’s wonderful to know that you felt supported throughout the process. We're also glad you received the best quote in the market! Your feedback is greatly appreciated, and we look forward to assisting you in the future. If you have any more questions or need further assistance, please don’t hesitate to reach out!"
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Md. Sabuj Mia

August 30, 2024

5  out of  5
rating by Md. Sabuj Mia
"She is best Agent , very friendly and helpful"
We responded:
"Thank you for your kind words! We’re so glad to hear that you had a positive experience with our office. Providing friendly and helpful service is what we strive for. If you need any further assistance or have questions, please don’t hesitate to reach out. Thank you for choosing Ann Haviland State Farm!"
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Ishwar Patel

August 29, 2024

5  out of  5
rating by Ishwar Patel
"Shaina is the best to help me my claim and help to solve other problems. She is very helpful person ."
We responded:
"Ishwar, thank you for your kind words! We’re so pleased to hear that Shaina was able to assist you with your claim and solve other problems you faced. Her helpfulness and dedication to our customers are truly valued. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing Ann Haviland State Farm!"
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Jacqueline Moreno

August 28, 2024

5  out of  5
rating by Jacqueline Moreno
"Thank you for your time and dedication. Vicki was very attentive to what I needed. She found ways to help me save money. She was very detailed in explaining everything listed on the policy. Thank you."
We responded:
"Jacqueline, Thank you for taking the time to share your experience! We’re thrilled to hear that Vicki was attentive to your needs and was able to help you save money while providing detailed explanations about your policy. Your satisfaction is our top priority, and we’re grateful for your kind words. If you have any more questions or need further assistance, please feel free to reach out. Thank you for choosing Ann Haviland State Farm!"
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Margi Johnston

August 26, 2024

5  out of  5
rating by Margi Johnston
"I had the best experience at State Farm with my agent Vicki. She explained everything to me and was very informative. The office staff was very nice and accommodating."
We responded:
"Margi, thank you for your wonderful feedback! We're thrilled to hear that you had the best experience with Vicki. Providing clear information and excellent service is our priority, and it's great to know that our office staff was accommodating and friendly as well. We truly appreciate your kind words and support. If you have any more questions or need assistance in the future, please feel free to reach out. Thank you for choosing Ann Haviland State Farm!"
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Mehnmah Washington

August 14, 2024

5  out of  5
rating by Mehnmah Washington
"I have been a customer/client for 22 years and they have been wonderful insurance agents. No matter what my concern is they are very responsible and make sure that my questions/inquires are answered in a timely manner! Special shout out to Vickie who has been my main point of contact for the last 13 years. She is the best and I want her to know how much she is appreciated!!! If you are looking for an insurance agent call them up and you will NOT be disappointed!"
We responded:
"Mehnmah, thank you so much for your heartfelt review! We truly appreciate your loyalty over the past 22 years and are thrilled to hear about your positive experiences with our team. It's fantastic to know that Vicki has provided you with exceptional service as your main point of contact for the last 13 years. We’ll make sure to pass on your special shout out to her; she will be so grateful to hear how much you appreciate her! Your recommendation means the world to us, and we look forward to continuing to serve you for many more years to come. If you have any questions or need assistance in the future, please don't hesitate to reach out!"
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Ed Maldonado

July 20, 2024

5  out of  5
rating by Ed Maldonado
"Awesome customer service very professional and upfront with everything ann and Vicki are the best they help you the best of there availability get you what you need the best you need very reasonable"
We responded:
"Ed, thank you for the fantastic review! We are delighted to hear that we provided you with excellent customer service. Vicki’s professionalism, transparency, and dedication to assisting you to the best of her abilities are truly commendable. We will be sure to pass along your kind words. At Ann Haviland State Farm, our customers receive the best service possible, and we are pleased to hear that your needs were met in a reasonable and efficient manner. Thank you for recognizing our hard work, and we look forward to continuing to support you with your insurance needs."
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Yahaira Morales

July 20, 2024

5  out of  5
rating by Yahaira Morales
"Victoria carros, she is a very kind person and she always assists you with love and respect, she is one of the best.."
We responded:
"Yahaira, we are thrilled to hear about your positive experience with Vicki! It's wonderful to know that she has been kind, loving, and respectful in assisting you. We are proud to have someone like Vicki on our team, and we will make sure to pass along your kind words to her. At Ann Haviland State Farm, we strive to provide the best service possible, and feedback like yours motivates us to continue delivering exceptional customer care. Thank you for recognizing Vicki's efforts, and we look forward to serving you again in the future."
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Venish Patel

July 15, 2024

5  out of  5
rating by Venish Patel
"Great service!!"
We responded:
"Venish, thank you for your feedback! We're glad to hear that you had a great service experience. If you have any questions or need further assistance, feel free to reach out. We appreciate your support!"
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Karina Cruz

June 28, 2024

5  out of  5
rating by Karina Cruz
"Very nice person, Vicki G Carros"
We responded:
"Karina, thank you for your kind words about Vicki! We're pleased to hear that you found her to be a very nice person. Providing excellent service and building positive relationships with our clients is important to us. If you have any more feedback or need further assistance, feel free to reach out. We appreciate your support"
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Nikunj Patel

June 27, 2024

5  out of  5
rating by Nikunj Patel
"Superb service, very professional and knowledgeable. I highly recommend them."
We responded:
"Nikunj, thank you for your positive feedback! We're delighted to hear that you received superb service from our team and that they were professional and knowledgeable in assisting you. Recommendations like yours mean a lot to us, and we appreciate your trust in our services. If you ever need further assistance or have any questions, feel free to reach out. We're here to help. Thank you for recommending us!"
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Emily Dunn

June 21, 2024

5  out of  5
rating by Emily Dunn
"We use State Farm for our home and car insurance and couldn’t be happier! Great customer service and reasonable prices. If you don’t have State Farm go check them out!!"
We responded:
"Emily, we're thrilled to hear that you're satisfied with your home and car insurance with Ann Haviland State Farm! Providing great customer service and reasonable prices is important to us, and we're delighted that we've met your expectations. We truly appreciate your recommendation to others to check out State Farm. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing our office and for your kind words!"
Profile photo of Love Patel

Love Patel

June 19, 2024

5  out of  5
rating by Love Patel
"I have trust and believe in state farm .They always help me out treat like family specially Ann j Haviland and her staf Vicky is so best one of if she not available after all help us on right way .I love ❤️ State Farm"
We responded:
"Love, we are so grateful for your trust and belief in State Farm and thrilled to hear that our team, especially Ann and Vicki, have provided you with exceptional service. Treating our customers like family is always our goal, and we're delighted that you feel that way. Your kind words mean a lot to us, and we truly appreciate your loyalty and support. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for being a valued member of the State Farm family"
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badrul hasan

June 11, 2024

5  out of  5
rating by badrul hasan
"This office is doing a great job. Very friendly. Vicki and Carmel help me a lot. I have been here for 7 years and refer all my family. Would recommend to everyone this office."
We responded:
"Badrul, thank you so much for your kind words and continued support over the past 7 years! We're thrilled to hear that Vicki and Carmel have been helpful to you and that you find our office friendly. Your recommendation and trust in us are greatly appreciated. If you ever need further assistance or have family or friends in need of our services, please don't hesitate to refer them to us. We're grateful for customers like you who make our work so rewarding. Thank you for being a valued part of the Ann Haviland State Farm family!"
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Jose Ramirez

June 6, 2024

5  out of  5
rating by Jose Ramirez
"It’s been a great pleasure to have the opportunity to work with Vicki Carros and her entire State Farm team. Vicki is incredibly knowledgeable, thoughtful, thorough, dedicated and responsive. She helped us work on a variety of policies with great care. Like a good neighbor, State Farm and Vicki are there!"
We responded:
"Jose, thank you for sharing such kind words about your experience working with Vicki! We are delighted to hear that Vicki's knowledge, thoughtfulness, thoroughness, dedication, and responsiveness have made a positive impact on your insurance needs. Building long-lasting relationships with our clients and providing personalized care is at the core of what we do. We are honored to have the opportunity to assist you with various policies and are grateful for your trust in us. Like a good neighbor, State Farm and Vicki will always be there for you! If there's anything else we can do to further support you, please don't hesitate to reach out. Thank you for being a valued part of the Ann Haviland State Farm family!"
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Amanda Torres

May 29, 2024

5  out of  5
rating by Amanda Torres
"We have been clients for many years now . We are multi policy holders . Vicky has always been very friendly, helpful and knowledgeable. Vicky makes all our interactions feel like we’re speaking with family and it’s not transactional. I would recommend this office"
We responded:
"Amanda, thank you so much for your thoughtful review! We truly value long-term clients like you and we're thrilled to hear about your positive experiences with Vicki. We take pride in providing friendly and knowledgeable service that goes beyond just transactions. Your recommendation means a lot to us! Feel free to reach out if you need anything else in the future!"
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Mohammad Faruk

May 29, 2024

5  out of  5
rating by Mohammad Faruk
"I've been with this office for over 25years Ann and Vicki help me alot. I love this office and am always treated like family."
We responded:
"Mohammad, thank you so much for your kind words! We are thrilled to hear about your positive experience with us over the past 25 years. Ann and Vicki are indeed exceptional members of our team, and we are delighted to have been able to make you feel like family. Your continued support means the world to us, and we look forward to serving you for many years to come!"
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Sara Fisher

May 28, 2024

5  out of  5
rating by Sara Fisher
"Vicky is absolutely amazing. Always available no matter the time of day! Always willing to help and answers any question my husband may have with a quick turn around"
We responded:
"Sara, thank you so much for your kind words! We are delighted to hear that Vicki has provided you with excellent service. We pride ourselves on being available and helpful to our customers at all times. We truly appreciate your feedback and look forward to assisting you and your husband in the future."
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Deb Lav

May 26, 2024

1  out of  5
rating by Deb Lav
"Would recommend at all! If I could give 0 stars I would"
We responded:
"We're truly sorry to hear about your experience and understand your disappointment. We take feedback seriously and would like to learn more about your specific concerns to address them. Please reach out to us directly so we can discuss this matter further and work towards a resolution. We value your feedback and the opportunity to improve our services. Thank you for bringing this to our attention."
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jolene Kist

May 13, 2024

5  out of  5
rating by jolene Kist
"I have nothing but great things to say about State Farm and the office. My agent is Vikki and she answers everytime I need her and have a question. She is always so pleasant and very professional."
We responded:
"Jolene, thank you so much for your kind words! We're thrilled to hear about your positive experience with Vicki. We always strive to provide excellent service and it means a lot to us that you feel supported and valued. If you ever need anything else, don't hesitate to reach out. We appreciate your feedback and your trust in us!"
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Arpit Patel

April 27, 2024

5  out of  5
rating by Arpit Patel
"Victoria was so helpful. She got me set up with a life insurance and my car insurance. I was under progressive before she helped me with a better rate."
We responded:
"Arpit, thank you for sharing your positive experience with Vicky! We're thrilled to hear that she was able to assist you in setting up both your life insurance and car insurance. It's great to know that she was able to find you a better rate compared to your previous provider, Progressive. We're glad that we could help you find the insurance coverage that suits your needs while also saving you money. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you again for choosing Ann Haviland State Farm and we appreciate your support. "
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Steve Streng

April 26, 2024

5  out of  5
rating by Steve Streng
"Ann and Vicky have been my go to people for the last decade for anything insurance related. No matter what hands down one of if not the best agents and representatives for Statefarm! Thank you so much for all you’ve done!"
We responded:
"Steve, thank you for taking the time to leave such a wonderful review! We truly appreciate your loyalty and trust in our team, especially Ann and Vicki. It's been an honor to serve as your go-to insurance agents for the past decade. We are delighted to hear that you consider us among the best representatives for State Farm. Your kind words mean a lot to us, and we look forward to continuing to provide you with exceptional service in the future. If you ever need any assistance, please don't hesitate to reach out."