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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rich Chev

October 10, 2026

5  out of  5
rating by Rich Chev
"I want to give a huge thank you to Vicki at State Farm for her outstanding customer service! She went above and beyond to help me, even after normal business hours, and made sure I received all the paperwork I needed. She was professional, responsive, and genuinely willing to help. It’s rare to find someone who goes the extra mile like that. I truly appreciate her time and dedication. State Farm is lucky to have her! Highly recommend!"
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Bhavi Patel

October 7, 2026

5  out of  5
rating by Bhavi Patel
"Very nice services"
We responded:
"
Bhavi, thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate you taking the time to support our State Farm office. Even without a written comment, your five stars mean so much to our entire team!

We’re grateful for the opportunity to assist you with your insurance needs and for the trust you’ve placed in us. Our goal is always to provide friendly, knowledgeable, and dependable service while making your experience as easy and seamless as possible.

Thank you again, Bhavi, for choosing our team. We truly appreciate your business and look forward to being here for you whenever you need us!"
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Marisol Reyes

October 6, 2026

5  out of  5
rating by Marisol Reyes
"I love working with Vicky she's a lovely person and very helpful when ever I need her ."
We responded:
"Marisol, thank you so much for taking the time to leave such a wonderful review! We absolutely love hearing this about Vicki. She truly cares about the people she works with and always goes the extra mile to make sure our customers feel supported, heard, and well taken care of.

We’re so glad Vicki has consistently been there for you whenever you’ve needed assistance. Having someone you can count on to be knowledgeable, helpful, and genuinely kind can make all the difference, and we are incredibly fortunate to have Vicki as such an important part of our team.

Thank you for trusting our State Farm office with your insurance needs and for recognizing Vicki with such kind words. We truly appreciate you, Marisol, and look forward to continuing to be here for you whenever you need us! ❤️"
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Kaitlyn Yong

October 5, 2026

5  out of  5
rating by Kaitlyn Yong
"Ann was super helpful and lovely to work with. I always get what I need done quickly and without hassle."
We responded:
"Kaitlyn, thank you so much for the wonderful 5-star review! We truly appreciate you taking the time to share your experience with Ann and our office.

Providing our customers with prompt, hassle-free service while making sure they feel supported and taken care of is exactly what we strive for every day. Insurance doesn’t have to feel complicated, and we’re so glad Ann has been able to make things easy and efficient whenever you need assistance.

Thank you for trusting Ann and our State Farm team with your insurance needs. We genuinely appreciate your business and your kind words, Kaitlyn, and we look forward to continuing to provide you with the same great service for many years to come! ❤️"
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Angela Amato

October 5, 2026

5  out of  5
rating by Angela Amato
"I called to get coverage for my apartment and bike. The call went very smoothly and I got all of the information I needed right away. Thank you!"
We responded:
"
Angela, thank you so much for the wonderful 5-star review! We’re thrilled to hear that your experience with our office was smooth, easy, and informative. We know how important it is to have the right coverage in place for the things that matter to you, and we’re glad we could help you with coverage for both your apartment and your bike while making the process straightforward.

Our team takes great pride in making sure our customers get clear answers to their questions and feel confident about their insurance decisions without making things unnecessarily complicated. It’s wonderful to hear that we were able to provide you with the information you needed right away.

Thank you for choosing Ann Haviland State Farm and for taking the time to share your experience. We truly appreciate your business and look forward to being here whenever you need us in the future. Welcome to the State Farm family, Angela! ❤️"
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Saniyyah Whitaker

October 5, 2026

5  out of  5
rating by Saniyyah Whitaker
"Vicky was absolutely amazing to work with! She was very understanding, patient, and genuinely took the time to help me find an insurance option that worked for me. She was able to get me a much cheaper rate than what I was originally quoted, which I really appreciated. She made the whole process feel easy and stress free, and I never felt rushed or pressured. You can tell she actually cares about helping her customers and finding what’s best for them. I’m very grateful for her help and would definitely recommend Vicky to anyone looking for insurance!"
We responded:
"Saniyyah, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Bensalem insurance team! - Your State Farm Agent, Ann J Haviland "
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Andrea Kruger

October 2, 2026

5  out of  5
rating by Andrea Kruger
"Vicki is so wonderful to deal with! She did an excellent job at explaining everything full (as someone who doesn’t understand all things insurance related). My husband and I really enjoy having Vicki on our team as she makes the whole process stress free!"
We responded:
"Andrea, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bensalem. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ann J Haviland and Team "
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SIMONIA O. CARTER, DTM

September 29, 2026

5  out of  5
rating by SIMONIA O. CARTER, DTM
"State Farm has been recommended by my neighbors six months ago. Everyone at this location, especially Vicky has been very helpful with my insurance needs.
Thanks,
Simonia"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Bensalem. "
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Tiffany Lancieri

September 27, 2026

5  out of  5
rating by Tiffany Lancieri
"Rachel was so helpful, easy to work with and pleasant! She was able to get me lower rates and improve the coverage I already had! Thank you so very much!!"
We responded:
"Thanks so much for the amazing review, Tiffany! We really appreciate your support here in Bensalem. Just reach out anytime if you need us - we’re here for you. "
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Tony C

September 23, 2026

5  out of  5
rating by Tony C
"Niki has done a great job"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Ann J Haviland’s team. "
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robert capaldi

September 21, 2026

5  out of  5
rating by robert capaldi
"I’ve been with this insurance group for over 10 years now and have nothing but positive feedback to give. Vicky has always been professional, easy to work with, and extremely helpful to work with throughout the years! Great group all around."
We responded:
"Thank you so much for the 5-star rating, robert! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Ann J Haviland "
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DISCOUNT LIQUOR WORLD

September 9, 2026

5  out of  5
rating by DISCOUNT LIQUOR WORLD
"Super helpful"
We responded:
"DISCOUNT, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bensalem. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ann J Haviland and Team "
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Nandita Chakravarty

September 5, 2026

5  out of  5
rating by Nandita Chakravarty
"Vicki is wonderful! She is always so kind, helpful, and makes sure we’re taken care of. Our experience with Ann Haviland’s State Farm team has been nothing but positive. Everyone there truly treats us like family, and we always feel welcomed and valued whenever we need help with anything. We’re so grateful for Vicki and the entire team and couldn’t recommend them enough!"
We responded:
"Nandita, thank you for the fantastic review! We’re always here to support you with your insurance needs in Bensalem. "
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Yasmeen Ali

August 31, 2026

5  out of  5
rating by Yasmeen Ali
"Loved my experience. The team was very professional and knowledgeable about life insurance. I would definitely recommend them for any of your insurance needs"
We responded:
"Hi Yasmeen, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Ann J Haviland, Your State Farm Agent "
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Abria DeAngelis

August 27, 2026

5  out of  5
rating by Abria DeAngelis
"Vicki is absolutely so thorough & helpful with all my insurance needs. The same cane be said for everyone on Ann Haviland’s State Farm’s insurance team. Vicki walked me through my home owners, car insurance & life insurance policies. She was able to break things down so I am fully aware of my coverage details. I feel grateful to have someone so knowledgeable help me choose the best policies that work for me. 10/10 recommend!"
We responded:
"Thank you so much for the 5 stars, Abria! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Jim Haviland

Jim Haviland

August 26, 2026

5  out of  5
rating by Jim Haviland
"Just wanted to highly recommend Ann Haviland and her staff, especially Rachel, who went above and beyond to provide a quote and walk me through the details to explain the coverages provided and meet my needs for automobile and home coverage. Exceeded my expectations on price and customer service!!!"
We responded:
"Hi Jim, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Ann J Haviland, Your State Farm Agent "
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欣宝

August 24, 2026

5  out of  5
rating by 欣宝
"👍"
We responded:
"Thank you so much for the 5 stars, 欣宝! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Clint Fargason

August 14, 2026

5  out of  5
rating by Clint Fargason
"Always great dealing with the Havilland agency. Ryan was great!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Christina

August 13, 2026

5  out of  5
rating by Christina
"I highly recommend Rachel for any insurance needs. She helped me with both my auto and homeowner's policies even with adding my 17-year-old daughter. She understood exactly what I needed and wanted. Thank you for everything you did!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Bensalem. "
Profile photo of Angela Porreca

Angela Porreca

August 10, 2026

5  out of  5
rating by Angela Porreca
"Easy to work with. Thank you."
We responded:
"Angela, thank you so much for the 5-star review! We’re glad to hear you found our team easy to work with. We truly appreciate your trust and support and look forward to being here whenever you need us!"
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Pamela Myers

August 6, 2026

5  out of  5
rating by Pamela Myers
"I was with another company and decided to ‘shop’ around for better prices. State Farm was my second call. The agent, Rachael D, was fabulous and professional. She answered all of my questions and went above and beyond. I would recommend her and State Farm for all of your insurance needs."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Bob McCafferty

August 6, 2026

5  out of  5
rating by Bob McCafferty
"Korey was especially knowledgable and helpful"
We responded:
"Thank you so much for your kind review, Bob!  If you need insurance assistance, we are just an email or call away! - Ann J Haviland, your State Farm Agent   "
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joanne Palumbo

August 3, 2026

5  out of  5
rating by joanne Palumbo
"I wanted to thank Korey for her patience and her professionalism in my insurance needs. Korey broke down my declaration and assured me of my decisions.. Thank you again!"
We responded:
"Joanne, thank you for your wonderful review! We're so glad to hear that Shaina and Carmel have provided you with exceptional service and hospitality. It's always our goal to make every request as seamless as possible, and it’s great to know that they have made a positive impact on your experience. We appreciate your kind words and look forward to assisting you again in the future!"
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jewel jibon

July 23, 2026

5  out of  5
rating by jewel jibon
"i went to the office to change veh i bought new car and i have language barriers binita help me out and explained everything in details i understand everything best office and nice to work with binita"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Venus Jackson

July 22, 2026

4  out of  5
rating by Venus Jackson
"I been with State Farm for a couple of years now and the rates are pretty fair"
We responded:
"Venus, thank you for your kind 4-star rating! We’re so glad to hear you had a good experience with our team—we appreciate your feedback. "