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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Finnegan

March 17, 2025

5  out of  5
rating by Andrew Finnegan
"I had a wonderful experience working with Vicky. She made it extremely easy and quick to get a quote. She was very knowledgeable and handled all my questions well."
We responded:
"Andrew, thank you so much for taking the time to share your positive experience with Vicki! We are thrilled to hear that she was able to provide you with a quick and easy quoting process, and that her knowledge and responsiveness met your needs. Your feedback is greatly appreciated, and we will make sure to pass your kind words along to Vicki. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
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N Murph

March 13, 2025

5  out of  5
rating by N Murph
"Ann and her team have been handling all of my family’s insurance policies for many years now. They have been there for us through car accidents, and homeowner’s claims. They genuinely care and treat us like family. And, because of that, I could never imagine looking elsewhere for our insurance needs."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you and your family have had such positive experiences with us over the years. It’s our mission to provide compassionate and reliable support during challenging times, and we’re honored to be considered a part of your family. Your trust means the world to us, and we look forward to continuing to serve you in all your insurance needs. If you ever need anything, please don’t hesitate to reach out!"
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Avril Lettman

March 7, 2025

5  out of  5
rating by Avril Lettman
"I have been with Ann for over 30 years and I absolutely love the service I get from her and her knowledgeable staff."
We responded:
"Avril, Thank you so much for your 5-star review"
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Chasity Garcia

March 5, 2025

5  out of  5
rating by Chasity Garcia
"I recently had the pleasure of working with Victoria while moving from one state to another, and I cannot recommend her enough. From start to finish, Victoria was incredibly helpful and knowledgeable. Not once did she become frustrated or impatient with my numerous questions. She took the time to explain everything clearly and thoroughly, ensuring I felt comfortable with each step of the process. What stood out the most was her proactive approach—she even contacted my previous insurance provider to gain a better understanding of my existing coverage. This extra effort helped me make more informed decisions about my car and home insurance. If you're looking for someone who is professional, patient, and truly cares about your needs, I highly recommend Victoria for all your insurance needs."
We responded:
"Chasity, thank you so much for your glowing review! We’re delighted to hear about your positive experience working with Vicki during your move. Her dedication to providing clear explanations and her proactive approach truly set her apart. We’re proud to have team members like her who go the extra mile for our clients. Your recommendation means a lot to us! If you ever need assistance again or have more questions in the future, don’t hesitate to reach out. Good luck in your new home!"
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joanne Palumbo

March 4, 2025

5  out of  5
rating by joanne Palumbo
"Shaina n Carmel are such assets to the front line…. no request is ever a problem. Thank you for the help and the hospitality..😊"
We responded:
"Joanne, thank you for your wonderful review! We're so glad to hear that Shaina and Carmel have provided you with exceptional service and hospitality. It's always our goal to make every request as seamless as possible, and it’s great to know that they have made a positive impact on your experience. We appreciate your kind words and look forward to assisting you again in the future!"
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Gary Ruffin

March 4, 2025

5  out of  5
rating by Gary Ruffin
"I have been insured with state farm for over 20 years. Prior to that I had other insurance companies but not of them could compare with the service and customer service that they provide. The agent Vicki Carros that works there is real professional and knows the business very well. My hat goes off to her. Keep up the good work."
We responded:
"Gary, thank you so much for your long-standing loyalty and for taking the time to share your experience! We’re delighted to hear that you’ve consistently received exceptional service from State Farm and that Vicki has made such a positive impact on your experience. We’ll be sure to pass along your kind words to her. Your support means a lot to us, and we're here to help with any of your insurance needs in the future. Thank you again!"
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Bryan Taylor

February 25, 2025

5  out of  5
rating by Bryan Taylor
"I was having issues with my policy . Carmel has been an amazing agent I must say. She proceeded to look into everything after our conversation and has been excellent. She updated me every step of the way, going back and forth with State Farm main/corporate office. It’s my first experience ( over 17 yrs with Statefarm) having an agent personally call me that many times with updates. Thank you Carmel for sorting out both my auto and renters insurance . You are of great value. Keep up the good work. Thank you again"
We responded:
"Bryan, thank you for taking the time to share your wonderful experience with Carmel! We’re thrilled to hear that she provided you with such exceptional service and kept you informed every step of the way. It’s our goal to ensure that our clients feel supported and valued, and it’s fantastic to know that Carmel went above and beyond to assist you with your auto and renters insurance. Your feedback means a lot to us, and we will be sure to share your kind words with Carmel. Thank you for being a loyal State Farm customer for over 17 years! We look forward to continuing to serve you."
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Marc Haley

February 25, 2025

5  out of  5
rating by Marc Haley
"Great customer service. Definitely, willing to work with you in a jam.Couldn't ask for a better agent"
We responded:
"Marc, thank you for your kind words! We’re delighted to hear that you had a great experience with our team. Providing excellent customer service and being there for our clients, especially in challenging situations, is our top priority. We're glad to know that you feel supported and appreciated. If you need anything else or have any questions in the future, don’t hesitate to reach out. Thank you for choosing us as your insurance provider!"
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Sean Harrison

February 24, 2025

5  out of  5
rating by Sean Harrison
"Best State Farm in the United States. Agent Vicki is highly responsive and always available for assistance. She continuously reviews opportunities for discounts and fully explains the details."
We responded:
"Sean, thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Vicki. Our team strives to provide exceptional service, and it's great to know that Vicki's responsiveness and dedication to finding the best discounts have made a difference for you. We appreciate your feedback and look forward to continuing to assist you with all your insurance needs!"
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Cheryl Bell

February 24, 2025

5  out of  5
rating by Cheryl Bell
"Shaina reached out and assisted me with a matter that was I couldn't get resolved. She was personable and real. Thank you, Shaina"
We responded:
"Cheryl, thank you so much for your kind words! We're thrilled to hear that Shaina was able to assist you and make a positive impact. We appreciate your feedback and are glad to have her on our team. If you need any further assistance, please don't hesitate to reach out!"
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Kristen Ellershaw

February 21, 2025

5  out of  5
rating by Kristen Ellershaw
"Rachel was absolutely amazing and so incredibly helpful. I was changing over from another provider and she answered every question I had. She helped me through the whole process with such ease and responded to every question or concern very quick. I would and I will recommend her to anyone that is looking for insurance or just has questions. She never tried to pressure me to switch and made me feel like no matter if I chose to switch or not she was more then happy to be helping me which made switching a very easy decision. Thank you Rachel for making that process so smooth and painless! Your a rock star!!!"
We responded:
"Kristen, thank you so much for your kind words! We're thrilled to hear that Rachel provided you with such exceptional service during your transition. It's wonderful to know that she was able to answer all your questions and make the process smooth and easy for you. We truly appreciate your recommendation and are glad to have you as part of our community. If you ever need anything else, don’t hesitate to reach out. Thanks again for taking the time to share your experience!"
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Mike Emery

February 21, 2025

5  out of  5
rating by Mike Emery
"Vicky was awesome and helped me with each technicality. Very nice , courteous and explained everything I needed to know. Thank you very much 🙏 will be with state farm for foreseeable future"
We responded:
"Mike, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Vicki provided you with exceptional service and helped you navigate every detail. Your kind words about her professionalism and courtesy mean a lot to us. We strive to ensure our clients feel supported and informed, and it’s wonderful to know that we’ve succeeded in your case. We look forward to serving you with Ann Haviland State Farm for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to reach out."
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Evelyn Houck

February 18, 2025

5  out of  5
rating by Evelyn Houck
"Best customer service. Everyone all ways there to help. And make sure to stop in and get a quote from them. Thank you Binita Patel"
We responded:
"Thank you Evelyn for your kind review. We appreciate you taking the time to share your great experience."
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Ashley Towhey

February 17, 2025

5  out of  5
rating by Ashley Towhey
"Love working with Vicki!"
We responded:
"Ashley, thank you so much for your kind words! We’re thrilled to hear that you love working with Vicki. She truly is an asset to our team. If you have any more feedback or need assistance, feel free to reach out!"
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wilma hackett

February 5, 2025

5  out of  5
rating by wilma hackett
"The office has great service. I worked and Kevin and Vicki and they were both so helpful."
We responded:
"Wilma. thank you so much for your kind words! We're thrilled to hear that you had a great experience with Kevin and Vicki. We pride ourselves on providing excellent service, and it's wonderful to know that our team was able to assist you. If you need anything else in the future, don’t hesitate to reach out!"
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Taylor Ridgeway

February 4, 2025

5  out of  5
rating by Taylor Ridgeway
"Fantastic service!"
We responded:
"Taylor, thank you for your fantastic feedback! We're so glad to hear that you had a great experience with us. Your satisfaction means a lot to our team. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!"
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Dhaval Rao

February 3, 2025

5  out of  5
rating by Dhaval Rao
"Binita and Vicki always help me get covered properly, I have life policies for my whole family with them and home and auto and it's so amazing to know these ladies are always there to help me with any questions or concerns I have,."
We responded:
"Dhaval, thank you so much for your kind words! We're thrilled to hear that Binita and Vicki have been able to provide you with the support and guidance you need for your life, home, and auto policies. It's our priority to ensure our clients feel covered and cared for, and we’re glad to know you feel that way. If you ever have more questions or need assistance, don’t hesitate to reach out. We’re here for you!"
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Ellen SnyderDavidson

January 31, 2025

5  out of  5
rating by Ellen SnyderDavidson
"I have been a client at this location for a few years my previous agent left and now I have Shana , she is very friendly, helpful and extremely personable!"
We responded:
"Ellen, thank you for your feedback! We're so glad to hear that you've had a positive experience with Shaina after your previous agent. Her friendly and personable approach is truly valued, and we’re thrilled that she has been able to assist you. We appreciate your continued trust in us and look forward to serving you for many more years to come! "
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Marcela Rodriguez

January 31, 2025

5  out of  5
rating by Marcela Rodriguez
"Kevin helped us out and was quick and efficient. He communicated everything clearly, which I truly appreciated."
We responded:
"Marcela, thank you for sharing your experience! We're thrilled to hear that Kevin provided you with quick and efficient assistance. Clear communication is a priority for us, and it's wonderful to know that you appreciated his efforts. If you need any further help, don't hesitate to reach out. Thank you for choosing Ann Haviland State Farm!"
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Lauren Young

January 31, 2025

5  out of  5
rating by Lauren Young
"I am so glad I chose State Farm for my car and life insurance. I am assured excellent customer service every time I call. The office if very efficient and the staff are super nice. My requests are always handled right away. Very pleased!"
We responded:
"Lauren, thank you for your wonderful feedback! We're so glad to hear that you've had such a positive experience with Ann Haviland State Farm for your car and life insurance. Our team prides itself on providing excellent customer service and efficient support, so it's great to know that your requests are handled promptly. We truly appreciate your trust in us and look forward to continuing to serve you!"
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Michael Jones

January 31, 2025

5  out of  5
rating by Michael Jones
"I love State farm, they take the time out to explain everything you need to know about your car, and Home insurance, and most importantly, they are very respectable, and very professional, in dealing with people, So I would love to say Thank you so very much for being there for me and my family, State farm family, MR, Michael Anthony Jones,"
We responded:
"Thank you, Mr. Jones! We truly appreciate your kind words and are delighted to hear that you love being a part of the Ann Haviland State Farm family. Our team is dedicated to providing clear explanations and professional service to help you and your family with your car and home insurance needs. Your gratitude means a lot to us, and we’re here for you whenever you need assistance. Thank you for trusting us"
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shiv patel

January 29, 2025

5  out of  5
rating by shiv patel
"I work with Victoria and had the easiest time setting up my life insurance policy! She was very understanding and knowledgeable about it and explained all the great benefits! I recommend coming to see her for your insurance needs!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Vicki made your life insurance setup easy and informative. Her dedication to understanding our clients' needs and explaining the benefits clearly is truly what sets us apart. We appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Krishan Bhatt

January 29, 2025

5  out of  5
rating by Krishan Bhatt
"Binitaben has been an incredible help to us over the past few months. She is always friendly, knowledgeable, and goes above and beyond to assist us in any way she can. No matter the situation, she takes the time to ensure we have everything we need and provides the best service possible. Her dedication and commitment truly stand out, making every interaction a positive experience. Everyone in the office is also super helpful, always ready to assist with a smile. We are so grateful for their support and highly recommend Binitaben and the entire team."
We responded:
"Krishan, thank you so much for your wonderful review! We are delighted to hear that Binita has made such a positive impact during your time with us. Her friendly demeanor and commitment to providing exceptional service truly make her a valuable member of our team. We also appreciate your recognition of our entire office staff. It’s our goal to create a supportive and welcoming environment for all our clients, and we’re thrilled to know that you feel that way. Your recommendation means the world to us, and we are grateful for your trust and support. If you need anything in the future, please don’t hesitate to reach out. We look forward to continuing to assist you!"
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bhumika jaiswal

January 28, 2025

5  out of  5
rating by bhumika jaiswal
"Ann, Vicki and Binita have been helping me for well over 13yrs. They are always very helpful with explanation and helping my family have the correct coverage for my car home and our life. My whole family has life insurance with them and they educate and make sure we are covered for a successful future. Thank you Ann and your office for always caring about us."
We responded:
"Bhumika, thank you so much for your kind words! We are thrilled to hear that Ann, Vicki, and Binita have been able to support you and your family for over 13 years. It’s our mission to provide personalized service and ensure that you have the right coverage for your needs. We truly appreciate your trust in us for your car, home, and life insurance. Your family's well-being is our top priority, and we’re grateful to be a part of your journey towards a secure future. Thank you once again for your thoughtful review. We look forward to continuing to serve you and your family for many years to come!"
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bennie hill

January 22, 2025

5  out of  5
rating by bennie hill
"Excellent customer service!"
We responded:
"Bennie, thank you so much for your positive feedback! We’re thrilled to hear that you had an excellent experience with us. Providing outstanding customer service is our top priority, and it’s rewarding to know that we met your expectations. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We appreciate your support!"