State Farm® Insurance Agent Ann J Haviland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cynthia Hofmann
April 16, 2026
5
out of
5
rating by Cynthia Hofmann
"I called in inquiring about the cost of insuring an added vehicle and advice about the right coverage on another that we already have. I was on hold only briefly with Ryan and he came back on the line with what I needed. He was very helpful and pleasant to deal with."
We responded:
"Thank you so much for the 5-star rating, Cynthia! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Chelsea Capaldi
April 14, 2026
5
out of
5
rating by Chelsea Capaldi
"Vicki is the best! So easy to deal with and extremely helpful!"
We responded:
"Thank you so much for the 5-stars, Chelsea! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ann J Haviland’s Team anytime."
Rajesh Patel
April 13, 2026
5
out of
5
rating by Rajesh Patel
"Always get quicker response. Awesome 👏"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ann J Haviland’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Bensalem ."
Krishma Patel
April 2, 2026
5
out of
5
rating by Krishma Patel
"Vicki Carros"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ann J Haviland’s Team. "
MJ Ruffolo
March 28, 2026
1
out of
5
rating by MJ Ruffolo
"Doesnt want your business. I asked for a quote and told me to go somewhere else"
We responded:
"Thank you for your feedback. It appears there may have been some confusion, as you contacted us for assistance but are actually a customer of another agency. When you reached out, we provided your agency’s information along with the contact number for our corporate customer service team to help you get the support you need. We apologize for any misunderstanding and are always here to assist with any questions related to our services."
Hitesh Gohil
March 27, 2026
5
out of
5
rating by Hitesh Gohil
"i must say that one stop solution for all your investments and insurance needs. most important personal touch to every query. That always works. Thank you @Vicki G Carros"
We responded:
"Hitesh, thank you so much for your kind words! We’re delighted to be your one-stop solution for all your investment and insurance needs. Providing a personal touch to every customer is very important to us, and we’re glad it makes a difference. We truly appreciate your trust and look forward to continuing to support you!"
K
March 24, 2026
5
out of
5
rating by K
"Korey is very kind,quick and extremely efficient at handling any issues I come across:)!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Sherrie Pyatt
March 23, 2026
5
out of
5
rating by Sherrie Pyatt
"Casey was awesome , she kept track of my policy transfer from one state to another . She called me to tell me of any changes . I highly recommend this State Farm and Casey . Everyone in the office was so nice"
We responded:
"Thank you for the amazing review, Sherrie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Margi Johnston
March 23, 2026
5
out of
5
rating by Margi Johnston
"I had a very good experience with Ryan. He was very helpful and informative. A very smooth transaction. Thank you Ryan"
We responded:
"Margi, thank you for your wonderful feedback! We're thrilled to hear that you had the best experience with Vicki. Providing clear information and excellent service is our priority, and it's great to know that our office staff was accommodating and friendly as well. We truly appreciate your kind words and support. If you have any more questions or need assistance in the future, please feel free to reach out. Thank you for choosing Ann Haviland State Farm!"
Anne Marie Galinas
March 21, 2026
5
out of
5
rating by Anne Marie Galinas
"My recent new car purchase promoted me to compare coverage rates with your company. A close friend also recommended your agency. I was impressed with the assistance that I received from your staff. Vicki and Bonita were especially helpful and professional, answered all of my concerns. They are an asset to your company."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ann J Haviland’s Team here in Bensalem . "
Anthony Byrne
March 19, 2026
5
out of
5
rating by Anthony Byrne
"I always have a great experience working with Vicki from the Ann Haviland office. She is extremely knowledgeable, responsive, and makes everything insurance easy from start to finish. She always takes the time to walk me through all my options and makes sure I understand everything, which I really appreciate. Vicki genuinely cares about her clients and made sure I have the right coverage at a fair price. Highly recommend Vicki to anyone looking for reliable and honest insurance help."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ann J Haviland’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Bensalem ."
Elisa Cotto
March 19, 2026
5
out of
5
rating by Elisa Cotto
"I had a great experience working with my insurance agent Rachel D and her team. They took their time explaining all the details and answered all my questions. They were also able to get me a policy that had good coverage at a competitive rate. I would highly recommend them to anyone looking for reliable and trustworthy insurance coverage. Thank you Rachel and your team for all your help."
We responded:
"Elisa, thank you so much for your kind words and thoughtful review! We're thrilled to hear that Rachel and our team were able to provide you with clear explanations, answer all your questions, and secure a policy that fits your needs at a great rate. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. Please don’t hesitate to reach out if you need any further help in the future!"
PAUL BRACKEN
March 19, 2026
5
out of
5
rating by PAUL BRACKEN
"Worry free agency , Rachel is very responsive , knowledgeable and extremely polite ! When setting up a homeowners policy , the loan company even mentioned how easy it was to deal with Rachel . Great asset to a great team at State Farm !"
We responded:
"Paul, thank you for your wonderful feedback! We’re so glad to hear that Rachel’s responsiveness, knowledge, and professionalism made the process smooth and easy for you—and even impressed your loan company. Rachel is indeed a valued member of our team here at State Farm, and we’re happy to know she could provide you with excellent service. Please don’t hesitate to reach out if you need any assistance in the future!"
Nita Patel
March 4, 2026
5
out of
5
rating by Nita Patel
"Carmel was very helpful in assisting me with renewing my registration. She is always willing to help me."
We responded:
"Nita, thank you so much for your kind words! We're thrilled to hear that Binita was able to help you feel at ease during your car trade-in process. It's great to know that she provided detailed explanations and took care of everything for you. We appreciate your feedback and look forward to assisting you again in the future!"
patel jatin
March 3, 2026
5
out of
5
rating by patel jatin
"I get help from those very good people name is Binita patel and Ryan every time I was at the office they help me with all of my insurance policy. Auto -Home and life I was doing business with them since 2005 and I always get good and excellent service by this people even I need fast and urgent need get done by Carmal also this is my favorite ppl and I m also trying to recommend other to get service by them . “YOU GET THE INSURANCE EVERYWHERE BUT YOU DON’T GET THE SERVICE LIKE HERE . If you don’t trust me try this ANN J HAVILAND STATFARM SERVICE. Thank you entire staff for serving me and the community thanks again ."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ann J Haviland’s Team. "
Viswanathan Sagar
March 3, 2026
5
out of
5
rating by Viswanathan Sagar
"From the time I started interacting with Ms. Bonita Patel for my insurance needs, my experience was nothing less than excellent. She guided me through every aspect of my insurance needs and without hesitation, I will rate her service with Five Stars. Thanks a lot Binita"
We responded:
"Thank you so much for the 5-star rating, Viswanathan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Jeff Carter
February 25, 2026
5
out of
5
rating by Jeff Carter
"Vicki is a ROCKSTAR! We have all of our insurance thru State Farm! 3 cars, life insurance, etc…. And today I added my business insurance. Within minutes she had me switched to State Farm with no lapse in coverage. So easy!"
We responded:
"Jeff, thank you so much for your fantastic feedback! We’re thrilled to hear that Vicki provided such a seamless and efficient experience for you. It’s wonderful to know that you trust State Farm for all your insurance needs—from your cars and life insurance to your business coverage. Vicki truly is a rockstar, and we’re lucky to have her on our team! If you ever need anything else, we’re always here to help."
Evelyn Houck
February 25, 2026
5
out of
5
rating by Evelyn Houck
"Carmel Loftus she is the best called this morning for paperwork she found what I needed in less then 10 minutes 🙌 had everything done email this is why Ill stay with them because they are always helpful fast"
We responded:
"Thank you Evelyn for your kind review. We appreciate you taking the time to share your great experience."
Faith
February 19, 2026
5
out of
5
rating by Faith
"Korey was great to work with. Professional, kind, and thorough on her knowledge of insurance. She worked through things efficiently and provided top notch service!! Highly recommend!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Korey provided you with professional, kind, and thorough service. Your recommendation means a lot to us, and we’re glad Korey could make the process efficient and seamless for you. We look forward to assisting you again in the future!"
Arthur Hetherington
February 19, 2026
5
out of
5
rating by Arthur Hetherington
"The staff was friendly and professional. Carmel helped me file my claim calmly and correctly. It was a wonderful experience considering I was in an accident."
We responded:
"Arthur, thank you so much for your kind words! We’re glad to hear that Carmel and our team were able to support you calmly and professionally during a difficult time. Your feedback means a lot to us, and we’re here for you whenever you need assistance. Wishing you all the best on your recovery!"
Cynthia Perez
February 18, 2026
5
out of
5
rating by Cynthia Perez
"Ryan was very professional and quick to respond to my ask. Thank you!"
We responded:
"Cynthia, thank you so much for your positive feedback! We’re delighted to hear that Ryan provided professional and prompt assistance to address your needs. Delivering excellent service and timely support is very important to us, and your kind words reaffirm our commitment. Please don’t hesitate to reach out if you need any further help—we’re always here to assist!"
KHxFashion Here
February 4, 2026
5
out of
5
rating by KHxFashion Here
"Amazing service!"
We responded:
"Thank you so much for your wonderful feedback! We take great pride in providing exceptional service and are thrilled to know that your experience with us was positive. Your support and kind words motivate us to continue delivering the best possible assistance to all our clients. Should you have any questions or need further help in the future, please don’t hesitate to reach out. We truly appreciate your trust and look forward to serving you again!"
Mukesh Mehta
February 4, 2026
5
out of
5
rating by Mukesh Mehta
"Binita and Carmel helped me out with my total loss claim and trading out to new veh coverage. They are very professional and patient. Binita helped me answer all my questions and help me understand all the process with lot of patience and smile"
We responded:
"Makesh, thank you so much for your kind words! We're thrilled to hear that Binita and Carmel provided you with professional and patient support throughout your total loss claim and new vehicle coverage process. We pride ourselves on clear communication and making sure our clients feel comfortable every step of the way. We'll be sure to share your feedback with them—it means a lot! If you need any further assistance, please don't hesitate to reach out."
Craig Rorie
February 3, 2026
5
out of
5
rating by Craig Rorie
"Rachel Dalessandro facilitated our, me and my wife, move to State Farm. She thoroughly explained our coverages, patiently and pleasantly answered our questions, and made suggestions based on the information we gave her that provide us excellent coverage at a most reasonable price. When I was, unfortunately, rear ended by another driver, Rachel was available to assist me with the claim. Her knowledge of State Farm products is unparalleled as is her professionalism, friendly and pleasant manner, and her helpfulness.99"
We responded:
"Craig, thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Rachel was able to provide you and your wife with excellent service, clear explanations, and the right coverage for your needs. It’s wonderful to know she was there for you during the claim process and made everything easier during a stressful time. We truly appreciate your trust in Ann Haviland State Farm and Rachel’s expertise. Please don’t hesitate to reach out if you need anything else in the future!"
Rebecca Donohue
February 3, 2026
5
out of
5
rating by Rebecca Donohue
"I’m so happy to have switched from Allstate to State Farm! Rachel Dalessandro is my new agent, and she’s been incredibly helpful, and has made this switch over so easy for me. Rachel is seriously the best in bucks, hands down. She knows her stuff, she’s super polite, professional, and will get the job done to make sure you get the lowest possible rate there is. Reach out to Rachel with any questions, and I promise you won’t be disappointed. :)"
We responded:
"Rebecca, thank you so much for sharing your positive experience! We’re thrilled to hear that Rachel has made your switch to Ann Haviland State Farm smooth and stress-free. Rachel truly is dedicated to providing excellent service, and your kind words mean a lot to her and the entire team. We’re glad she could help you find the best coverage at the lowest possible rate. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Welcome to the State Farm family!"